SMS/Text Messaging Terms of Service

Effective Date: September 3, 2026

These SMS/Text Messaging Terms of Service govern text messages sent by Trident Property Management (“Trident,” “we,” “us,” or “our”) to individuals who have consented to communicate with us by SMS or MMS.

Purpose of Our Text Messaging

Trident uses text messaging for non-marketing business communications. We do not use our text messaging program to send advertising, promotional offers, or marketing solicitations.

Text messages may include, for example:

• Responses to questions or requests for assistance;
• Communications regarding an account, property, homeowners association, tenancy, or other matter we manage;
• Requested information or status updates;
• Appointment, scheduling, maintenance, or service-related communications;
• Administrative notices and follow-up communications; and
• Other communications related to services we provide or matters about which you have contacted us.

Consent to Receive Text Messages

By providing your mobile telephone number and opting in to text messaging, you consent to receive SMS and MMS messages from Trident at the telephone number you provided.

Consent to receive text messages is voluntary and is not a condition of purchasing goods or services from Trident.

Message frequency varies depending upon your communications with us and the matters for which you request assistance.

Message and data rates may apply. Your wireless carrier's standard messaging and data charges may apply to messages sent or received.

Opting Out

You may opt out of text messaging at any time by replying STOP to a message from us.

You may also communicate a request to stop receiving text messages by contacting us through another reasonable method.

After you opt out, you may receive one final message confirming that your opt-out request has been processed. We will then discontinue SMS/MMS communications to that telephone number unless you subsequently provide consent again.

Opting out of text messaging does not prevent you from communicating with us by telephone, email, mail, through an applicable online portal, or through other available communication methods.

Help

For assistance, reply HELP to a text message from us or contact Trident Property Management at [PHONE NUMBER] or [EMAIL ADDRESS].

Delivery of Messages

Wireless carriers and telecommunications providers are not responsible for delayed or undelivered messages. Message delivery may be affected by your wireless service, device, network availability, or other circumstances outside our control.

Supported Carriers

SMS and MMS availability may depend upon your wireless carrier and service plan. Not all mobile devices or carriers support all messaging features.

Privacy

We respect the privacy of your mobile information and text messaging consent information. Information concerning our collection, use, and protection of information associated with our text messaging program is described in our SMS/Text Messaging Privacy Policy, available at:

[INSERT SMS PRIVACY POLICY URL]

Changes to These Terms

We may update these SMS/Text Messaging Terms of Service from time to time to reflect changes in our services, legal requirements, or messaging practices. The current version will be posted on our website with its effective date.

Contact Us

Questions regarding these SMS/Text Messaging Terms of Service may be directed to:

Trident Property Management
1110 Civic Center Blvd., Ste. 102

Yuba City, CA  95993

(530) 751-7040

customerservice@tridentproperty.com